Skip disability assistance statement.

Welcome to our website! As we have the ability to list several hundred items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 860-342-3993 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Need Help? Call 860-342-3993

About The Portland Electric Co.

Why Shop with The Portland Electric Co.?
We are a Family Owned and Operated Retail Appliance Store Selling Most Major Brands.
We've been in Business since 1952 ( 55 Years on Main St before moving to a much Bigger Location @ 12 High St in 2007 ) Our Specialty is Finding our Customers the Right Product for their Needs, Whether you're Looking for a Basic Item for a Rental Property, a Replacement Item for your Home, Business or Remodel.. We Can Help you Design Your Dream Kitchen, Laundry Room, Bar or Patio Area!!!

Our Knowledge of Our Products Sets us Apart from our Competitors. We Have Family Members with Over 125 YEARS EXPERIENCE COMBINED!!! We Stand Behind Our Products with Our Factory Authorized Service and Parts Dept We Service " What We Sell and Only What We Sell " Our Technicians are the Best Around, Providing Our Customers with Prompt & Prioritized Repair Scheduling!!! We Honor the Manufacturers Warranties and Our Extended Warranties. After the Warranty Period our Rates are Lower than Most other area Servicers!!! Our Service Department is Designed to Keep your Products up and Running for The Extent of their Usable Life, if we come out to check your older product and it's not worth Repairing, as Long you Buy your Replacement Product from Our Store We Waive the Service Charge!!

We Have Never Advertised!! Our Satisfied and Loyal Customers' Word of Mouth has Been the Driving Force Behind our Success!! We are a Member of the New England Appliance and Electronics Group which is Giant Member of the NECO ALLIANCE. Our N.E.A.E.G. Membership Gives us Huge Buying Power, Inventory and Rebate Promotions. ALLOWING US TO BE COMPETITIVELY PRICED WITH THE BIG BOX STORES, WHILE PROVIDING A LEVEL OF CUSTOMER SERVICE HEAD AND SHOULDERS ABOVE THE REST!!

Our Goal is to Provide Our Customers with the Highest Level of Quality & Value in Sales, Delivery and Service Departments!!! We Pride Ourselves with Keeping a Beautiful, Clean, Balanced and Current Display of High Quality Products !! We Aim to make your Shopping Experience as Informative, Accurate and Satisfying as Possible.

We Schedule our Deliveries in Hour Windows so our Customers Don't waste an entire day waiting for a truck to show up, We Uncrate, Inspect, Unpack Clean & Test All Products Possible at Our Shop to Prevent any Surprizes on the Road. We Use our Own Experienced Employees for all Deliveries, Installations and Service!!!